About the company

Bright Security is a rapidly growing global SaaS B2B company tackling some of the biggest challenges in Application Security. Bright’s enterprise-grade, dev-centric Dynamic Application Security Testing (DAST) platform provides comprehensive application testing from development to production and cloud, offering detailed vulnerability proof and remediation guidelines throughout the SDLC. Our solution accelerates issue awareness remediation from a 12-week average to same-day discovery.

About the product

Bright Security provides a developer-centric DAST solution focused on helping developers and AppSec teams find and remediate vulnerabilities across APIs and WebApps early in the SDLC.

The unique value we provide helps reduce organizational risk, while optimizing development and AppSec resources.

We partner with Fortune 3,000 companies across the financial and technology verticals.

Sphere of operation: Application Security Testing

Position

As a Customer Success Engineer, you will be introduced to the role of a trusted technical advisor on our DAST solution. Working closely with experienced team members, you’ll support our clients by learning how to understand their application security challenges, assisting in product implementation, and helping ensure they get real value from our solution.

This position is ideal for someone who recently completed their degree and is looking to grow into the world of application security. You don’t need years of experience – just a solid foundation in technology, a willingness to learn, and a proactive, can-do attitude. With guidance from our Customer Success Managers and Product team, you’ll develop your knowledge of AppSec vulnerabilities, improve your communication skills, and build the confidence to create strong customer relationships that drive long-term success.

Responsibilities:

Onboarding & Implementation

• Lead clients through the end-to-end deployment of our DAST platform within their environments.
• Configure integrations, scan targets, and establish secure testing pipelines.

Tier 3 Technical Support

• Serve as the primary escalation point for advanced troubleshooting, bug analysis, and root-cause investigations.
• Work cross-functionally to diagnose issues, propose workarounds, and deliver timely resolutions.

Training & Enablement

• Design and deliver tailored workshops, webinars, and documentation to empower customers to leverage advanced AppSec testing features.
• Develop best-practice guides and knowledge-base articles to foster self-sufficiency.

Proactive Account Monitoring

• Use monitoring tools and customer feedback to identify emerging issues or misconfigurations before they impact operations.
• Coordinate with Product and R&D teams to implement preventative measures.

Customer Advocacy & Feedback Loop

• Champion customer needs by gathering feature requests, usability feedback, and market insights.
• Present prioritized recommendations to Product Management to shape the roadmap.

Relationship Management

• Build strong, trust-based partnerships with security, development, and DevOps stakeholders at enterprise accounts.
• Act as a continuous resource to address evolving security requirements and use cases.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent hands-on experience.
• Hands-on experience with one or more programming languages (e.g., Java, Python, JavaScript) and familiarity with CI/CD pipelines.
• Comfortable writing scripts (e.g., Bash, PowerShell, Python) for automation, integration, and diagnostics.
• Fluency in English and Spanish (written and spoken) with the ability to explain complex technical concepts clearly and persuasively.
• Strong presentation skills, capable of leading workshops and executive briefings.
• Passion for building lasting client relationships; genuine enthusiasm for AppSec and a love for helping customers succeed.
• Empathy to understand client pain points, business drivers, and bottlenecks

Nice-to-Haves

• Certifications such as CISSP, OSCP, CSSLP, or related AppSec/DevSecOps credentials.
• Experience with DAST tools (e.g., Burp Suite, OWASP ZAP, Acunetix) and Web Application Firewalls (WAFs).
• Familiarity with cloud platforms (AWS, Azure, GCP) and container security.

What We Offer:

• Interesting, technical, and challenging assignments with abundant international professional experience.
• Competitive compensation.
• Opportunities for professional growth and advancement.
• Ability to interact with some of the largest global organizations as customers
• Hybrid work environment
• World-class security experts changing the world of application and API security.
• A diverse and inclusive workplace. Bright is an equal-opportunity employer and our team is composed of individuals from many diverse backgrounds, lifestyles, and locations.